GFT Technologies / SulAmerica Seguros

Enterprise communications at national scale

Supporting a customer communications management platform used by a nationwide insurance operation with more than seven million customers.

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Challenge

What needed to be solved

Batch workflows, provider integrations, and service boundaries all needed to scale without turning every release into a coordination headache.

National-scale communication volume and enterprise reliability expectations.
Large CSV ingestion and scheduled processing workloads.
Multiple external providers with different integration concerns.

Contributions

What I owned

The parts I actually owned, not just touched.

Built and maintained services inside a distributed architecture with 20+ microservices.
Implemented Spring Batch processing for high-volume scheduled jobs.
Integrated provider workflows spanning Valid, Quadient, and Sensedia.
Worked directly with GCP infrastructure including Pub/Sub, Cloud Storage, Cloud Scheduler, and GKE.

Outcomes

What changed

What got faster, more reliable, or less painful.

Improved operational confidence in a large-scale communication platform.
Created clearer isolation between services and external dependencies.
Supported enterprise-grade throughput with cloud-native processing patterns.

Takeaway

What this says about how I work

The real work at this scale usually isn't the big rewrite — it's making sure the boring stuff, a batch job, a provider integration, doesn't page anyone at 2am.